Privacy & Security

Privacy Policy

Last updated: June 15, 2026

Introduction

At Rhoblo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food and grocery delivery service in Uyo, Akwa Ibom State.

Information We Collect

Personal Information

• Name, email address, and phone number
• Delivery addresses and location data
• Payment information (securely processed by our payment partners)
• Order history and preferences

Automatically Collected Information

• Device information and IP address
• App usage data and interactions
• Location data (with your permission)
• Cookies and similar tracking technologies

How We Use Your Information

• Process and deliver your orders
• Communicate with you about orders and services
• Improve our services and user experience
• Send promotional offers and updates (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

• Access and review your personal information
• Request correction of inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data

Information Sharing

We may share your information with:

• Restaurant and grocery partners to fulfill orders
• Delivery riders to complete deliveries
• Payment processors for transaction processing
• Service providers who assist our operations
• Law enforcement when required by law

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

Rhoblo is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our app and website, and updating the "Last Updated" date. Your continued use of Rhoblo after changes constitutes acceptance of the updated policy.